A young man was appointed as Front of House recently.
He was taken to our hearts and seemed to be the perfect candidate to represent us.
He had recently had his vehicle licence taken from him for drink driving and his lack of obvious transport suited him for the job with us allowed him to 'walk' to work.
He was accepted and even invited to our home on Christmas morning. My wife collected him and he enjoyed the hospitality we naively offered him and his friend and daughter.
He worked throughout the December period, excusing himself for arriving, in some cases, almost two hours late for work.
My wife took him to her heart and seemed to be taken in by his 'boyish charm' and lame excuses.
He said on numerous occasions that we could trust him beyond reproach.
He displayed this 'trust' by using his key to open our restaurant in the early hours of Sunday 6th Jan and have a open house with free drinks for all.
In addition to a total abuse of our trust and faith in this 'Donkey Trainer', the cost in terms of alcohol consumed throughout the night plus the damage caused by these low life's is a complete abuse of our friendship and the care we extended to this individual.
The Police investigating said that he expressed no remorse and that he felt aggrieved that we intended using his wages to pay for the cost of his all nighter.
A more pernicious and vile personality could not have been imagined, when innocently making the appointment.
His extended list of 'friends' on facebook is an indication that no one really cares but are happy to comment from the safety of their laptops.
Where were these so called friends on Christmas morning?
I accept that in these times it is vital to maintain a sincere approach when offering a service to the general public and that their expectations are important when catering for the variety of guests we entertain.
We remain committed to offering top quality food and service even in these fragile times.
It is so, so easy to criticise in this world of anonimity, but there is a 17 year legacy that must count for something.
The appointment of' some' staff does cause you to question your judgement.
Happy New Year.
Wednesday, 5 September 2012
Monday, 3 September 2012
Wednesday, 11 April 2012
Thursday, 1 March 2012
Tuesday, 17 January 2012
Monday, 16 January 2012
Join us at Tolleys for the next night in the kitchen. Italian cuisine prepared and sampled by Clive Tolley. With wine and recipe sheets what better way to spend a Monday evening.
27th February starting at 6.45pm.
Phone 01253 700780 to reserve a seat.